Shipping policy
Shipping Policy – Auraly Boutique
At Auraly Boutique, we do everything we can to give you a pleasant shopping experience and reliable delivery. Please read our shipping policy carefully below.
1. Shipping Zones
Auraly Boutique ships internationally, including to Europe, Africa, North America and other countries depending on our suppliers' availability.
2. Order Processing Time
Orders are processed within 1 to 3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the following business day.
3. Delivery Times
As a dropshipping store, our products are shipped directly from our international suppliers.
Estimated delivery time: 7 to 21 business days
In certain exceptional cases (high demand, holiday periods, customs), delivery can take up to 30 business days.
These times are provided as an estimate and may vary depending on the destination.
4. Shipping Costs
Shipping costs are shown at checkout.
Free shipping offers may be available from time to time.
5. Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can follow your package's journey.
6. Customs and Taxes
For international orders:
Customs duties or import taxes may apply depending on the destination country.
These potential fees are the customer's responsibility and are not the responsibility of Auraly Boutique.
7. Missing or Delayed Packages
If your order has not arrived after 30 business days, please contact us at: support@auralysboutique.com
We will find a solution (reshipment or refund, depending on the situation).
8. Incorrect Delivery Address
Auraly Boutique cannot be held responsible if an incorrect or incomplete address is provided by the customer. Please carefully check your information before confirming your order.
9. Contact
For any questions about shipping, you can contact us:
📧 Email: support@auralysboutique.com
🌐 Website: Auraly Boutique